SETTLE accepts exchanges on most new, unused items within 14 days of delivery for a full refund lest the cost of shipping. SETTLE is not responsible for item loss or damage in-transit. We recommend shipping items with delivery confirmation to avoid issues. When returning for an exchange, please repackage items with care to avoid damage en route.
Returns and exchanges may incur additional shipping charges.
Sales are final on: all custom items and sale items, any items marked “final sale”. Please note that colors may look different on the screen than they do in person.
If you would like to exchange an item, please contact us with your order number.
SETTLE wares are handmade with care and great detail. Please keep in mind that no two handmade items will be exactly alike. There will be slight differences, as much as we try to remain consistent. Variations inherent in the handmade process are to be expected. Slight differences in size, shape and color are not considered flaws.
As such with any handmade item, care should be taken to extend the life of your new piece. All items are dishwasher, microwave and oven safe, though hand washing is recommend for larger items.
Please feel free to email me with your wholesale inquiry at Settleceramics@gmail.com
Custom Order Policy
We are happy to discuss custom orders on request. Please no custom glaze requests.