Due to the handmade nature of our products, all of our sales are final. However, we value you as a customer and want you to be happy with your purchase. If for some reason you are unhappy with your purchase please email us at firstname.lastname@example.org and we will happily discuss your options to ensure that you have a great experience with our company.
SETTLE wares are handmade with care and great detail. Please keep in mind that no two handmade items will be exactly alike, we like to this of the pots as "sisters" NOT "twins". There will be slight differences, as much as we try to remain consistent. Variations inherent in the handmade process are to be expected. Slight differences in size, shape and color are not considered flaws. Glaze details are located here.
As such with any handmade item, care should be taken to extend the life of your new piece. All items are dishwasher, microwave and oven safe, though hand washing is recommended for larger items.